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Essentials

Frequently Asked Questions

Is packaging discreet?

Yes. All orders are shipped in plain, unbranded packaging with no indication of the contents.

How long does shipping take?

Orders are typically processed within 24 hours and delivered within 2–5 business days, depending on your location.

What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure payment options.

Can I return a product?

Due to the nature of our products, we cannot accept returns for used items. However, if your item arrives damaged or defective, please contact us within 7 days of receiving it.

Are your products safe?

Absolutely. We only stock products from trusted suppliers, made from body-safe materials.

Do you offer customer support?

Yes. You can reach our team via email or live chat Monday to Friday, 9am–5pm.

Will my personal information be kept private?

Yes. Your data is encrypted and handled securely. We never share or sell customer information.